Mastering Negotiating & Dispute Resolutions

Learn core principles and strategies of negotiation.

Next Cohort:
September 15, 2024September 15, 2024
5 Days
Duration
Physical
Class
Weekday
Tues & Thurs
10am - 4pm
Time
About Course

The Mastering Negotiation and Dispute Resolution course is designed to equip students with advanced skills and techniques for effectively negotiating and resolving disputes. This course covers negotiation strategies, conflict resolution methods, and practical approaches to managing and resolving disagreements in various settings.

Are you expected to negotiate and achieve a better result than seems possible? We often face stressful negotiating situations and may also experience the added pressure of high expectations from others on our team. This online training course will help you to develop a practical framework which may be applied to a wide range of negotiations. You will gain the skills to prepare effectively and prioritise the value of elements for discussion which is vital to securing the best negotiated outcome. The course tutor will also guide you through many practical examples and exercises to boost your confidence in the conversational art of negotiating.

Program

Our training is designed to make you Job-Ready

Introduction to Negotiation
  • Principles and theories of negotiation
  • Types of negotiation (distributive, integrative)
  • Preparing for negotiation
Negotiation Strategies and Tactics
  • Developing a negotiation strategy
  • Common tactics and their applications
  • Building and maintaining relationships during negotiations
Communication Skills for Negotiators
  • Effective listening and questioning techniques
  • Non-verbal communication and its impact
  • Persuasion and influence in negotiations
Dispute Resolution Methods
  • Overview of dispute resolution methods (mediation, arbitration, litigation)
  • Choosing the appropriate method for different situations
  • The role of a mediator and arbitrator
Mediation Techniques
  • The mediation process and its stages
  • Skills and techniques for effective mediation
  • Handling difficult parties and situations
Arbitration Procedures
  • Understanding the arbitration process
  • Preparing for arbitration hearings
  • Writing and presenting arbitration cases
Practical Applications and Case Studies
  • Analyzing real-world negotiation and dispute resolution cases
  • Applying theories and strategies to practical scenarios
  • Learning from successful and unsuccessful negotiations
Training Fees
300,000
Early Birds
255,000
Offer ends 5th September, 2024

We offer both physical and online classes. Please note that certain courses, such as Data Science/Analysis, are currently only available as physical classes.

This course is ideal for business professionals, managers, lawyers, HR professionals, and anyone looking to improve their negotiation and conflict resolution skills.

No specific prerequisites are required. A basic understanding of business operations and an interest in improving negotiation and conflict resolution skills are beneficial.

Yes, upon successful completion, you will receive a certificate that you can add to your resume and LinkedIn profile to showcase your skills to potential employers.

You will have access to instructor-led sessions, Q&A sessions, a student community forum, and opportunities for 1:1 mentorship and feedback on your projects.

Graduates can pursue roles such as Negotiation Specialist, Mediator, Conflict Resolution Consultant, HR Manager, Lawyer, and more. The skills acquired are valuable in various industries and roles.

To enroll, visit our course registration page, fill out the application form, and follow the instructions to complete your enrollment. If you have any questions, our support team is here to help.

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